Understand how SigmaAccess Home handles user access and estate records before you make a purchase decision.
Home uses five administrative roles with adjustable permissions. Permission checks run on application pages, not just visible buttons. Users verify their email before access; banned users cannot sign in and active sessions are ended when a ban is applied.
Check-ins, check-outs, cancellations, booking decisions and account changes record the actor and time. Access logs support review of gate activity. They are records of actions entered by users, not an independent identity-verification service.
Standard hosting is in the EU. Other hosting regions can be considered for preferences or national and regional requirements, at additional cost. Octacraft operates the platform and provides security updates as part of the annual fee.
Automatic deletion is disabled by default. When enabled, customers choose the retention period. Agree a policy that fits your record-keeping obligations; do not assume a fixed 12-month deletion period. Data export is available free on request.
Backups are a paid add-on. Weekly and monthly schedules are standard options; other schedules may incur further charges. Confirm backup retention and restoration arrangements in the quote before relying on them.
Try the resident, gate officer and manager views. Then ask us for a quote based on your housing units and residents.
The application, sales support and training currently use English. Free interface translation is available on request for supported languages.
