# From a planned visit to a recorded departure.

Three people. One visit record. Here is how residents, gate officers and estate managers use SigmaAccess Home.

## 01 / The resident arranges the visit

The resident signs in, chooses the visit pattern, enters guest and companion details, and adds the housing unit and gate instructions. The visit appears in the upcoming-arrivals list.

![Resident arranging a visitor booking](https://sigmaaccess.com/assets/images/screenshots/Resident%20visitor%20registration.webp)

## 02 / The gate officer checks the arrival

The officer finds the expected visit, reviews the host and instructions, verifies the person through the estate’s gate procedure, and records check-in for the visitor and each companion.

![Officer recording individual visitor check-in](https://sigmaaccess.com/assets/images/screenshots/Visitor%20check-in.webp)

## 03 / The team sees who is recorded inside

Visitors checked in but not checked out appear on the on-premise list. Domestic staff have their own access records. Accurate lists depend on officers recording each arrival and departure.

![On-premise list of recorded arrivals](https://sigmaaccess.com/assets/images/screenshots/On-premises%20list.webp)

## 04 / Departure completes the record

The gate officer records check-out. Managers can review the access history, timestamps and responsible officers to understand how the visit was handled.

![Recorded visitor access history](https://sigmaaccess.com/assets/images/screenshots/Access%20history.webp)

## Getting your estate started

We agree the scope, configure your estate and housing units, create administrator and resident accounts, and train your team remotely. Setup and training are included with a contract of at least two years from the outset; one-year contracts carry separate charges. Physical training costs are paid by the client. We agree your rollout timeline after reviewing your estate’s requirements.

[Pricing](https://sigmaaccess.com/en/pricing)

[Request a quote](https://sigmaaccess.com/en/quote)

## Compare a paper register with shared visitor records

Both approaches depend on officers recording arrivals and departures. SigmaAccess Home brings expected visits, check-in and check-out into a shared web record. This is a workflow comparison, not a measured customer outcome.

**Compare a paper register with shared visitor records**

| Task | Paper register | SigmaAccess Home |
| --- | --- | --- |
| Expected visits | Staff manually maintain and share advance details | Residents register visitors and companions in the shared application |
| Arrivals and departures | Staff write arrival and departure details | Gate officers record each visitor and companion check-in and check-out |
| Review | Read the recorded entries in the book | Review access history, responsible officers and timestamps |
| Who is recorded inside | Reconcile arrival and departure entries manually | On-premise list shows recorded check-ins without check-out |
| Connection | A paper register needs no internet | Internet connection required; offline gate operation is not supported |

The application, sales support and training currently use English. Free interface translation is available on request for supported languages.

Support: Monday–Friday, 11:00–21:00 WAT (10:00–20:00 UTC)


Octacraft Digital Technologies Ltd · https://octacraft.com · hello@octacraft.com · +234 703 913 3733

- [Estate visitor management software | SigmaAccess Home](https://sigmaaccess.com/en)
- [Residential estate access management features | SigmaAccess](https://sigmaaccess.com/en/features)
- [How estate visitor management works | SigmaAccess Home](https://sigmaaccess.com/en/how-it-works)
- [Estate visitor management pricing & quotes | SigmaAccess](https://sigmaaccess.com/en/pricing)
- [Estate access records, permissions & data hosting | SigmaAccess](https://sigmaaccess.com/en/security)
- [SigmaAccess Home FAQs | Pricing, setup, access & support](https://sigmaaccess.com/en/faq)
- [Try estate visitor management software | SigmaAccess Home demo](https://sigmaaccess.com/en/demo)
- [Request a residential estate software quote | SigmaAccess](https://sigmaaccess.com/en/quote)
- [Workplace visitor management early access | SigmaAccess Office](https://sigmaaccess.com/en/office)
- [Website privacy notice | SigmaAccess](https://sigmaaccess.com/en/privacy)
- [Website and early-access terms | SigmaAccess](https://sigmaaccess.com/en/terms)
- [Accessibility statement | SigmaAccess](https://sigmaaccess.com/en/accessibility)
- [Blog](https://blog.sigmaaccess.com)